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In-Store Exchange Policy

MERCHANDISE MAY BE EXCHANGED WITH ORIGINAL/GIFT RECEIPT WITHIN 10 DAYS OF PURCHASE FOR A CREDIT NOTE OR MERCHANDISE ONLY. NO REFUNDS ARE PERMITTED!

The original receipt is required as your proof of purchase.

  • Discounted items are always FINAL SALE and excluded from any exchange or credit.
  • We sell STAINLESS STEEL (SSTL) and other white metal alloys that are NOT STERLING SILVER. Please verify your purchase by reading the description on the ticket and on the receipt.
  • Our product is Nickel free. We cannot be held responsible for any reactions you may have.
  • Any item that has been engraved or physically altered in any way can’t be returned for exchange or credit.

NO CASH REFUNDS

Please Note – due to HEALTH regulations, earrings, body jewellery and tiaras cannot be returned or exchanged for any reason once they have left our kiosk / store.
THANK YOU FOR SHOPPING AT VIVAH!!!

At Vivah we work hard to provide good value on everything we sell. If you have any questions, please ask our staff.

  • All our jewellery is Nickel-Free.
  • We cannot be held responsible for an individual’s allergic reaction, for mishandling, or for natural wear and tear of the product.
  • Please refrain from applying perfume or hairspray near any jewellery.
  • Merchandise which has been engraved becomes non-returnable for any reason.