MERCHANDISE MAY BE EXCHANGED WITH ORIGINAL/GIFT RECEIPT WITHIN 10 DAYS OF PURCHASE FOR A CREDIT NOTE OR MERCHANDISE ONLY. NO REFUNDS ARE PERMITTED!
The original receipt is required as your proof of purchase.
- Discounted items are always FINAL SALE and excluded from any exchange or credit.
- We sell STAINLESS STEEL (SSTL) and other white metal alloys that are NOT STERLING SILVER. Please verify your purchase by reading the description on the ticket and on the receipt.
- Our product is Nickel free. We cannot be held responsible for any reactions you may have.
- Any item that has been engraved or physically altered in any way can’t be returned for exchange or credit.
NO CASH REFUNDS
At Vivah we work hard to provide good value on everything we sell. If you have any questions, please ask our staff.
- All our jewellery is Nickel-Free.
- We cannot be held responsible for an individual’s allergic reaction, for mishandling, or for natural wear and tear of the product.
- Please refrain from applying perfume or hairspray near any jewellery.
- Merchandise which has been engraved becomes non-returnable for any reason.